Frequently Asked Questions (FAQs)
1. What types of products do you offer?
Stitches N Wear specializes in a wide variety of custom clothing and accessories, including:
- Customized t-shirts
- Polo shirts
- Sports uniforms
- School uniforms
- Company uniforms
- Tote bags
- Caps
- Mugs
- Towels
- Umbrellas
- And much more!
2. How can I place a custom order?
Placing a custom order with us is easy! You can check out our Products & Services page, or check out our contacts/emails via the Contact Us page.
3. What customization options do you offer?
We offer a variety of customization options, including:
- Embroidery: Logos, text, and intricate designs.
- Sublimation Printing: Full-color, high-quality prints on polyester fabrics.
- Silk Screening: Durable and vibrant designs for apparel.
- Custom Sizing: Tailored products to your specifications.
4. How long does it take to receive my custom order?
Typically, custom orders take 7-14 business days for production. However, it may vary depending on the size and complexity of your order. Contact us for a more accurate estimate.
5. After giving the layout design prototype, can I get a sample of a product before ordering in bulk?
Yes, we offer samples of most products. Please reach out to us to request a sample, and we’ll arrange it for you.
6. What is your return policy?
Due to the custom nature of our products, we do not accept returns or exchanges unless there is a defect with the product. Please contact us if there are any issues with your order.
7. Do you offer bulk discounts for corporate or school orders?
Yes, we offer bulk discounts for large orders. Contact us to discuss your needs and get a customized quote based on the quantity and type of products you're ordering.
8. What payment methods do you accept?
We accept payments via cash on delivery (COD), bank transactions, and Gcash.
9. Can you deliver internationally?
We currently offer local deliveries within Cebu, Philippines. Please contact us for more details.
10. How can I contact you?
You can reach us via:
- Email: stitchesnwear@gmail.com
- Phone: +63 918 927-3536 / +63 922 890-3302
- Visit our company: Cebu Cube Ice Compound M Ceniza St Casuntingan, Mandaue City, Cebu, Philippines